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TERMS & CONDITIONS

Standard Terms & Conditions
  1. The booking for this trip is made with GL Asia Adventure Tours Sdn. Bhd. (referred to as Get Lost Asia), a registered company address at G1 Ground Floor Tesco Tebrau City, 81100 Johor Bharu, Johor Malaysia.​

  2. A non-refundable deposit of RM500 @SDG165 is required to confirm booking. Balance payment is due 30 days before the departure date.

  3. Cancellation by client.

    • 30-59 days before the departure date – loss of 30% of total trip cost.

    • 14-29 days before the departure date – loss of 60% of total trip cost.

    • Less than 14 days before the departure date – loss of 100% of total trip cost.

  4. Cancellation by Get Lost Asia

    • A trip may be cancelled as a result of an event of Force Majeure, ie. events which are
      unforeseeable and beyond Get Lost Asia control including but not limited to war, riot,
      industrial dispute, terrorist activity, natural disaster, fire, epidemics or health risks,
      closed or congested airports, ports or stations, changes imposed by re-scheduling or
      cancellation of transport, adverse weather conditions, avalanche, storm, flood,
      typhoon, hurricane and technical failure with any form of transport or facility.

    • If a trip is cancelled as a result of Force Majeure, you will receive refund after
      deducting cancellation charges of the hotels and other providers.

    • If a trip is cancelled, you may choose to receive refund as outlined above or transfer to another trip.

  5. Prices are subject to change without prior notice due to changes in airfare, currency exchange rates and other costs.

  6. If the group size falls below the minimum number and becomes unviable economically, Get Lost Asia will cancel the trip. You will receive refund after deducting cancellation charges of the carrying airlines, hotels and other providers.

  7. You are advised to purchase a travel insurance that includes helicopter evacuation.

  8. If flights booked by Get Lost Asia, you will be subject to the conditions of the carrying airline which, in most cases, limit the airline's liability to the passenger in accordance with international law and conventions. Get Lost Asia accepts no liability for the consequences of delays, cancellations, change of routing, change of departure or arrival airport or for any other changes to your flight schedule.

  9. Get Lost Asia does not accept any responsibility for any of the flight arrangements that you make. Get Lost Asia accepts no financial liability that may arise from any enforced change to your travel plans due to any alteration of the trip dates, the itinerary or its cancellation, howsoever caused. You are advised to book transferable, refundable
    travel tickets with no penalties should a cancellation be necessary.

  10. Though not mandatory, you are advised to undergo a medical examination to ensure that you are fit to participate in this trip.

  11. You are required to sign a release form.

  12. All payments should be made to the following account:

    • Bank name: Malayan Banking Berhad
      Account number: 551548609007
      Account name: GL Asia Adventure Tours Sdn. Bhd.

  13. All wire transfer fees are to be borne by you.

  14. Get Lost Asia shall ensure that appropriate security measures are in place to protect your personal data.

  15. The terms and conditions of all agreements made with Get Lost Asia shall be subject to, and governed by the law of Malaysia.

  16. When making your booking it is implied that you have read and understood all these booking conditions and agree to abide by them.

Itinerary
T&C
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